Returns & Shipping Policy - KRYPMAX

Product Return:

You may return most new items if:

  1. You received a defective product or physically damaged product.
  2. The product is different from the description.

Items that can’t be return:

  1. Items that have been worn / used or washed by you.

Note: Wedding wears are mostly handmade so actual products may be slightly different from image shown on website in the term of brooch design or ornament designing.

Product Refund / Replacement:

  1. Buyer can ask for Replacement or Refund within 2 days of getting the item.
  2. Buyer need to pay return shipping charges, we will refund full original amount buyer paid including original shipping charges (if any).

Order Cancellations:

  1. If you believe that you made an order accidentally or buy wrong product then you can ask us to cancel your order and we cancel your order and refund you without any hassle.
  2. You must contact us to cancel your order within 5 hours. We strive to dispatch all orders within 24 hours so you need to ask us for cancellation before dispatching.

How do I return my order?

  1. Contact us at info[at]krypmax.in / nkspsharma98[at]gmail.com and tell us about your problem / query. You can also contact us through Contact Us Page.
  2. We will check every detail and find out exact problem and suggest you resolution.
  3. You should expect one week to deliver new product to deliver to you in case of replacement.
  4. In case of return Always update us return shipment tracking number so that we can track return packet.
  5. Buyer need to pay return shipping, we will refund full original amount buyer paid including original shipping charges (if any).
  6. We will refund you within 7 days of receiving our package.
    You can always contact us regarding any query at info[at]krypmax.in / nkspsharma98[at]gmail.com before or after making any purchase.

Shipping Method:

We ship all over India and use most trusted couriers partners to deliver your package. All orders are delivered in 5 to 7 working days(Domestic & International), it may little different in time in some places. We dispatch all orders in 24 hours after confirming the order.

Courier companies may be delayed to deliver you package due to Covid 19 situation or other any medical emergencies situation.

Customer need to pay additional courier charges if their address falls in remote location or no delivery zone area.